Company Name: KELFORD CONSULTING PTY LTD
Address: 10 Stawell St, Cranbourne VIC 3977, Australia
Phone: +61 421 692 585
Email: DayConnor3826@outiook.com

KELFORD CONSULTING PTY LTD (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us through our website, services, or communications. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal and non-personal information:

  • Personal Identification Information: Full name, contact details (phone number, email address, physical address), company details, job title.
  • Account Information: Login credentials, profile details, preferences.
  • Financial Information: Payment details (where applicable), billing address, transaction history.
  • Technical Information: IP address, browser type, operating system, device identifiers, access logs, geolocation data.
  • Usage Information: Browsing behavior, pages visited, time spent on our website, service interactions.
  • Communications: Emails, inquiries, feedback, and other correspondence with our team.

2. How We Collect Information

We collect information through:

  • Direct interactions (forms, email, phone, in-person consultations).
  • Automated technologies such as cookies, analytics tools, and server logs.
  • Third-party sources, including business partners and publicly available databases.

3. How We Use Your Information

We use your data for purposes including but not limited to:

  1. Service Delivery: To provide, maintain, and improve our consulting services.
  2. Communication: To respond to inquiries, provide updates, send invoices, and deliver important notices.
  3. Personalization: To tailor our services, website, and marketing to your needs.
  4. Transactions: To process payments, issue receipts, and manage accounts.
  5. Compliance & Security: To meet legal obligations, prevent fraud, and ensure data security.
  6. Marketing & Insights: To send promotional materials (with your consent) and conduct analytics for service improvement.

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties assisting with operations, IT, payment processing, or marketing.
  • Business Partners: When collaboration requires data exchange.
  • Legal Authorities: When required to comply with applicable laws, regulations, or legal proceedings.
  • Corporate Transactions: In case of mergers, acquisitions, or asset transfers.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical, organizational, and administrative measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, understand website performance, and deliver relevant advertising. You can control cookie preferences through your browser settings.

8. International Data Transfers

As we operate in Australia and potentially serve clients globally, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications.
  • Restrict or object to processing in certain cases.
  • Data portability where applicable.

To exercise these rights, please contact us at DayConnor3826@outiook.com.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such information, please contact us for removal.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

KELFORD CONSULTING PTY LTD
📍 10 Stawell St, Cranbourne VIC 3977, Australia
📞 +61 421 692 585
📧 DayConnor3826@outiook.com